Terms of service

Roops Jewels

OVERVIEW

Welcome to Roops Jewels. The terms “we”, “us” and “our” refer to Roops Jewels.

Roops Jewels operates this website and online store, including all related information, content, products and services (collectively, the “Services”) to provide you with a smooth and secure shopping experience.

Our store is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products and services to you.

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms of Service, along with our Privacy Policy, Refund Policy, and Shipping Policy. If you do not agree, please do not use our Services.

SECTION 1 – ELIGIBILITY & ACCOUNT

By using our Services, you confirm that you are at least 18 years of age or accessing the website under parental or guardian supervision.

You agree to provide accurate, complete, and up-to-date information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

SECTION 2 – PRODUCTS & REPRESENTATION

We make every effort to display our jewelry products as accurately as possible. However:

Actual colors and appearance may vary due to screen settings and lighting.

Product images are for representation purposes only.

All product descriptions, pricing, and availability are subject to change without prior notice.

SECTION 3 – ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase.

Roops Jewels reserves the right to accept or reject any order at its discretion.

An order is considered confirmed only after successful payment and order confirmation. We reserve the right to cancel orders due to pricing errors, stock unavailability, or suspicious activity.

SECTION 4 – PRICING & PAYMENTS

All prices are listed in Indian Rupees (INR).

Prices may change without notice.

Applicable taxes and shipping charges will be calculated at checkout.

Payments are processed securely via authorized payment gateways. We do not store your card or UPI details.

SECTION 5 – SHIPPING & DELIVERY

We currently ship across India.

Delivery timelines are estimated and may vary due to courier delays, weather conditions, or circumstances beyond our control. Once an order is handed over to the courier partner, the responsibility of delivery lies with the courier service.

For detailed information, please refer to our Shipping Policy.

SECTION 6 – RETURNS & REFUNDS

Returns, exchanges, and refunds are governed strictly by our Refund Policy.

Please review it carefully before making a purchase.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website—including logos, images, text, designs, graphics, videos, and trademarks—is the property of Roops Jewels and is protected under Indian intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

SECTION 8 – THIRD-PARTY SERVICES

Our Services may contain links or integrations with third-party platforms (including payment gateways and courier partners). We are not responsible for the content, policies, or actions of third-party websites or services.

SECTION 9 – SHOPIFY PLATFORM

Roops Jewels is powered by Shopify. However, all purchases and transactions are made directly with Roops Jewels, not Shopify. Shopify is not responsible for any disputes arising from purchases made on our store.

SECTION 10 – PRIVACY

Your personal information is handled in accordance with our Privacy Policy and applicable Indian laws. By using our Services, you consent to the collection and use of your data as described in our Privacy Policy.

SECTION 11 – USER FEEDBACK & REVIEWS

Any feedback, reviews, or suggestions submitted to us may be used by Roops Jewels for marketing or service improvement purposes, without any obligation of compensation.

SECTION 12 – ERRORS & OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions related to product information, pricing, or availability at any time without prior notice.

SECTION 13 – PROHIBITED USE

You agree not to use our Services for:

Any unlawful activity

Fraud or misrepresentation

Violation of intellectual property rights

Uploading malicious code or harmful content

Violation may result in termination of access.

SECTION 14 – TERMINATION

We reserve the right to suspend or terminate access to our Services at any time if these Terms are violated.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available”, without warranties of any kind, except as required under applicable Indian law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by Indian law, Roops Jewels shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Roops Jewels from any claims arising due to misuse of our Services or violation of these Terms.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of Indian courts.

SECTION 19 – CHANGES TO TERMS

We may update these Terms from time to time. Continued use of our Services after changes constitutes acceptance of the updated Terms.

SECTION 20 – CONTACT INFORMATION

For any questions regarding these Terms, please contact us:

Roops Jewels

📧 Email: roopsjewels@gmail.com

📞 Phone: +91 87899 11969